Fact Sheet
IT at a glance
- More than 1,500 customers
- 20-year relationships with more than 600 credit unions
- More than 550 professionals
- 6,500 collective years of experience
- Eight operations centers nationwide
- Processing 162 million transactions monthly
- Touching the lives of 22 million members
Overview
IntegraSys, an essential part of CU7, builds long-term client relationships by delivering a comprehensive portfolio of technology-related systems and services that work together to accelerate client growth and drive business efficiencies for credit unions.
A business unit of Fiserv, Inc., (NASDAQ: FISV), IntegraSys specializes in end-to-end information technology services, including core processing, ATM and debit card services, Internet banking, bill payment and lending, and much more. IntegraSys serves more than 1,500 credit unions across the United States, forging lasting partnerships with clients by offering unparalleled customer service and delivering products and services that work together with unprecedented ease. Some current customers include Richardson, Texas-based Texans Credit Union; Coca-Cola Family Federal Credit Union in Atlanta; Abbott Laboratories Employee Credit Union outside of Chicago; Columbus, Ohio-based Nationwide Federal Credit Union; Coastal Federal Credit Union based in Raleigh-Durham, North Carolina; and Florida-based MIDFLORIDA Federal Credit Union.
Headquartered in Frisco, Texas, IntegraSys also has operations centers in Michigan, North Carolina, Wisconsin, Florida, Arizona, and San Antonio, Texas.
Core Offerings
- Premier - A feature-rich service bureau solution used by some 400 clients, Premier helps credit unions maximize productivity, ensure availability of critical data, scale according to customer demand, leverage key data in real time, and accelerate ROI of new products and services. Premier takes technical management off executives' plates completely so that they can focus on members.
- CUBE® - More than 60 clients use this technologically advanced in-house or service bureau solution. CUBE is a highly robust offering that enables credit unions to deploy all core services from a single application, rapidly implement new products and services, decrease the time required to train employees and integrate seamlessly with third-party applications.
- CubicsPlus® - An affordable, in-house solution designed for small to mid-sized credit unions. Using the Microsoft® .NET framework, CubicsPlus provides flexibility and advanced features to more than 230 clients without requiring dedicated in-house infrastructure personnel.
- Charlotte - A service bureau system that provides over 150 clients with online, real-time service and unparalleled support. Charlotte includes all components required for credit union operations, integrating easily with full IntegraSys product suite.
Management and Analytics
- Wisdom™ - An integrated line of back-office software that delivers accounting and financial management solutions for credit unions to efficiently maintain financial records, manage their investment portfolios, and project future financial performance. More than 500 clients entrust their management and analytics to Wisdom.
- ProfIT360°™ - Credit unions' greatest opportunities for growth exist within their existing member base. IntegraSys provides an intelligent, browser-based relationship management system that helps identify high-value members and cross-sell targeted products and services to them.
Infrastructure Services
- XRoads™ - An information delivery service that improves data flow and reduces operational cost and complexity by offering a flexible method of transferring business-critical data reliably and in customized formats. Today, XRoads transfers data for 150 million transactions each month -- over 15,000 transactions every day.
- Network Security - Fully supported firewall and security solutions tailored to fit credit unions' needs.
End-to-End Lending Solutions
- Loan Advantage - An ASP loan origination solution that establishes credit union loan departments anywhere there's an Internet connection. With Loan Advantage, more than 300 credit union process loan applications, make lending decisions, print documents, book loans and more - all via the Web.
- Total Credit Response - A decision engine with access to all major credit bureaus. When integrated with Virtual Branch Lending Center or Loan Advantage, Total Credit Response instantly returns approval and Risk-Based Pricing decisions, using customizable criteria.
Virtual Solutions
- Virtual Branch® - A flexible suite of Internet offerings that puts the entire branch on members' desktops. Convenient services provided by Virtual Branch include share balances and statements, funds transfer, bill pay and lending. These services are provided to more than 450 credit unions through key components of Virtual Branch, including Business Center, Consumer Center, Payment Center, Lending Center and Marketing Center.
- AlertMe™ - A consumer credit monitoring tool designed to detect identity theft as early as possible and provide an early warning to subscribers to limit losses. A comprehensive solution credit unions can offer their members, AlertMe monitors credit bureau activity, alerts subscribers if activity occurs and insures them against losses.
Imaging
- e-fichencySM - A solution that eliminates the need for traditional microfiche or CD archival and storage by delivering a repository for downloadable reports and images accessed through the Internet.
EFT Services
- A single source solution for ATM and debit card processing and support that gives credit unions the ability to effectively manage and reduce EFT program operating expenses, increase revenues, and deliver superior member satisfaction. Unique to the market, IntegraSys offers the only call center dedicated to credit union EFT support. Our credit union industry personnel trained in Core and EFT solutions deliver superior customer service to more than 350 credit unions.
Fraud Prevention
- ConfirmIT™ - An advanced, cost-effective identify verification solution that enables credit unions to reduce cases of identity fraud and comply with government regulations throughout the account origination process.
- FIDO™ - A real-time fraud monitoring watchdog that empowers credit unions to immediately identify potentially fraudulent transactions, and proactively address the issue to prevent significant losses.
Facilities
The IntegraSys headquarters is located at 2601 Network Drive, Suite 600; Frisco, Texas 75034. It also has operational centers in a number of locations throughout the United States, including Auburn Hills, Michigan, San Antonio, Texas, Madison, Wisconsin, Orlando, Florida, Huntersville, North Carolina, and Phoenix, Arizona.
Contacts
You can learn more about Fiserv at www.fiserv.com and about CU7 at www.cu7.fiserv.com. Media may contact IntegraSys by calling:
| Alicia Rose Bell IntegraSys (469) 287-3709 alicia.bell@fiserv.com |